Workflow Pro embeds your business processes within your ITSM toolset to guarantee consistency and quality. 


Cost of mApp includes deployment support and training package. 


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Workflow Pro

    • Communicate clear, timely and relevant information throughout your processes with decision-based, dynamic email templates

    • Limitless extendibility

    • Data-driven decision making - no need for hard-coded logic in One-Steps or Automation Processes

    • Buddy Check for "four eyes" verification

    • Works with any business object - Incident, Request, Change, HR Case, etc. 

    • Integrates with your existing Specifics forms

    • Bring new staff up to speed on business processes quickly

    • Instant ROI

    • Reduce the risk of costly process breaches

    • Improve delivery times

    • Improve customer experience by enabling staff to understand and communicate the delivery process

    • Create CSI opportunities based on data-driven decisions

    • Replace Excel trackers and charts

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