Could your organisation benefit from:
Reducing the number of distractions to key workers
Removing wasted effort, or duplication of effort by multiple people
Users being alerted in a timely way, when it’s needed how they want to be alerted
Gaining transparency as to process and service issues
Joining CIHS in 2015, becoming co-owner in 2018 Mike is a technologist specialising in the ITSM sector; experienced in multiple toolset implementations across industries, globally.
ITSM Process Pack description
Kia provides Virtual Agent is the analyst you've been looking for to work with your existing Service Management solutions.