Advanced Messaging

Any Service Management processes that requires communication and enhancing that communication by taking Heed.

Could your organisation benefit from:

Reducing the number of distractions to key workers
Removing wasted effort, or duplication of effort by multiple people
Users being alerted in a timely way, when it’s needed how they want to be alerted
Gaining transparency as to process and service issues

Take HEED, the tool that puts you in control of your messaging requirements directly integrated into your ITSM systems.

Tell us about your messaging challenges

Advanced Messaging

Any Service Management processes that requires communication and enhancing that communication by taking Heed.

Could your organisation benefit from:

Reducing the number of distractions to key workers
Removing wasted effort, or duplication of effort by multiple people
Users being alerted in a timely way, when it’s needed how they want to be alerted
Gaining transparency as to process and service issues

Take HEED, the tool that puts you in control of your messaging requirements directly integrated into your ITSM systems.

Tell us about your messaging challenges

Advanced Messaging

Any Service Management processes that requires communication and enhancing that communication by taking Heed.

Could your organisation benefit from:

Reducing the number of distractions to key workers
Removing wasted effort, or duplication of effort by multiple people
Users being alerted in a timely way, when it’s needed how they want to be alerted
Gaining transparency as to process and service issues

Take HEED, the tool that puts you in control of your messaging requirements directly integrated into your ITSM systems.

Tell us about your messaging challenges

Advanced Messaging

Any Service Management processes that requires communication and enhancing that communication by taking Heed.

Could your organisation benefit from:

Reducing the number of distractions to key workers
Removing wasted effort, or duplication of effort by multiple people
Users being alerted in a timely way, when it’s needed how they want to be alerted
Gaining transparency as to process and service issues

Take HEED, the tool that puts you in control of your messaging requirements directly integrated into your ITSM systems.

Tell us about your messaging challenges

Advanced Messaging

Any Service Management processes that requires communication and enhancing that communication by taking Heed.

Could your organisation benefit from:

Reducing the number of distractions to key workers
Removing wasted effort, or duplication of effort by multiple people
Users being alerted in a timely way, when it’s needed how they want to be alerted
Gaining transparency as to process and service issues

Take HEED, the tool that puts you in control of your messaging requirements directly integrated into your ITSM systems.

Advanced Messaging

Any Service Management processes that requires communication and enhancing that communication by taking Heed.

Could your organisation benefit from:

Reducing the number of distractions to key workers
Removing wasted effort, or duplication of effort by multiple people
Users being alerted in a timely way, when it’s needed how they want to be alerted
Gaining transparency as to process and service issues

Take HEED, the tool that puts you in control of your messaging requirements directly integrated into your ITSM systems.

Advanced Messaging

Any Service Management processes that requires communication and enhancing that communication by taking Heed.

Could your organisation benefit from:

Reducing the number of distractions to key workers
Removing wasted effort, or duplication of effort by multiple people
Users being alerted in a timely way, when it’s needed how they want to be alerted
Gaining transparency as to process and service issues

Take HEED, the tool that puts you in control of your messaging requirements directly integrated into your ITSM systems.

Co-owner

Joining CIHS in 2015, becoming co-owner in 2018 Mike is a technologist specialising in the ITSM sector; experienced in multiple toolset implementations across industries, globally.