Service Management Experts

Chris Hodder

CEO, Founder

Chris has 23 year's experience exclusively in the ITSM sector. Working with clients across the globe on Process engineering, best practice, CMDB design and toolset implementation. With over 200 ITSM implementations delivered to date.

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Mike Walker


Joining CIHS in 2015, becoming co-owner in 2018 Mike is a technologist specialising in the ITSM sector; experienced in multiple toolset implementations across industries, globally.

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Nike Adenegan

Senior ITSM Consultant

Joining CIHS in 2019 as a Senior ITSM Consultant, Nike brings a wealth of knowledge gathered from over 18 years of Service Delivery and Service Desk Management Experience. Nike has been involved in multiple large scale ITSM toolset implementations from requirement gathering to post go-live support.

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Ljay Doherty

ITSM Tech Specialist

Joining in 2019 as an ITSM Technical Specialist, Ljay has already been involved in large scale ITSM toolset implementations along with end-to-end product development across multiple business functions.

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Ben Linton

Head of Development

Joining in 2018 and coming from a strong background in development and integration across various platforms; Ben has over 20 years of experience in application configuration support, design and development and mobile and web technology.

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Professional IT service management without the shiny suits and novelty cufflinks

CIHS has been implementing and delivering IT service management for over 10 years. We’re experts at converting messy collections of components into strong, integrated IT services that help you deliver core functions more efficiently, across all areas of your business.

We work with a huge variety of small and large businesses – local government, the NHS, telecoms, finance, legal, retail, education, construction… We could go on. 

Put simply, if IT helps you do business that’s where we fit in. Imagine the following:

  • Smoother alignment of IT services with the business processes, services and end users.

  • Prevention of IT problems before they happen.

  • A streamlined system that can quickly react to change and market innovation.

  • The ability to address repeat problems and eliminate them.

  • A better IT service at lower cost, without all the inefficiencies you used to have.

When technology runs perfectly, nobody notices. If it breaks down, IT becomes highly visible (and irritating) to everyone. Our job is to ensure your technology works so smoothly that users hardly know it’s there.


Are you making the most of your IT?

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+44 (0)208 0503165   |   |

Lilyshaw, The Green, Ewhurst, Cranleigh, Surrey, GU6 7RT Company Registration: 06313002