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WE MAKE BUSINESSES MORE SUCCESSFUL THROUGH THE EXPERT APPLICATION OF SERVICE MANAGEMENT

By understanding our client's challenges and "the art of the possible", we align tech and business goals to deliver maximum value.

We do this by offering a broad range of IT service and enterprise service management solutions, including:

 

• ITSM Best Practice

• Toolset implementation & Integration

• ITSM Hosting

• ITSM Managed Services

Whether you want us to deliver a full, end-to-end service or just one or more of these elements, our innovative approach will help you to focus on making the right decisions to achieve the best results for your business.

 
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Using our own AWS or Azure environments, we can offer you enhanced flexibility and a bespoke service – without the hassle of hosting on-premise.

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Choose from three levels, depending on your needs: virtual administration, a fully managed service, or a fully managed service plus hosting.

Kia uses AI technology to let your employees and customers interact 24/7 with your existing support services – without eating up valuable staff time.

 
About us

CIH Solutions Ltd (CIHS) was established in 2007 to address the gap between ITSM vendors and clients. We do this by maintaining a strong focus on your business requirements, process improvement and ‘the art of the possible’.

Meet our team
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Chris Hodder

Founder & CEO

Chris has 23 years’ experience in ITSM, working with clients across the globe on process engineering, best practice, CMDB design and toolset implementation.

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Mike Walker

Chief Technology Officer

Mike joined CIHS in 2015. He is a technologist specialising in the ITSM sector, with global experience in multiple toolset implementations across many industries.

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Ben Linton

Head of Development

Ben has a strong background in development and integration across multiple platforms, with more than 20 years’ experience

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Ljay Doherty

ITSM Tech Specialist

LJay delivers hands-on involvement in large scale ITSM toolset implementations, along with end-to-end product development across multiple business functions.

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Izzy Przepiorkowska

Digital Marketing Executive

 

Izzy supports our brand marketing across multiple digital channels, including web and social media.

How we work with you

Free Consultation

Simply book your appointment with one of our experts, no strings attached.

Understanding Your Goals

We'll discuss your business requirements and how our flexible solutions can help you get there.

Forming A Partnership

We'll become part of your team, with a constant focus on delivering your business goals with our ITSM services. 

Who we work with
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